Terms of Service and Privacy Policy

Welcome to Tropicat! By using our website and services, you agree to the following Terms of Service and acknowledge our Privacy Policy, which outlines how we handle your data.

1. Terms of Service

1.1. Acceptance of Terms

By accessing or using the Tropicat website and services, you agree to comply with these terms. If you do not agree, please do not use our site or services.

1.2. Services Offered

Tropicat provides pet care services. The specifics of our services may vary and are subject to change without notice.

1.3. User Obligations

When using Tropicat, you agree to:

  • Use the website for lawful purposes only.

  • Refrain from any activities that may harm the website, its services, or its users.

1.4. Intellectual Property

All content, including images, text, logos, and designs, is owned by Tropicat or its licensors. You may not reproduce, distribute, or use our content without permission.

1.5. Limitation of Liability

Tropicat is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or services.

1.6. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the website implies acceptance of the updated terms.

2. Privacy Policy

2.1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details, and payment information when booking our services.

  • Non-Personal Information: Website usage data such as IP addresses and browser types.

2.2. How We Use Your Information

Your information is used to:

  • Facilitate bookings and provide services.

  • Communicate important updates or information regarding your service.

  • Improve our offerings and website functionality.

2.3. Sharing of Information

We do not sell your personal data. Information may be shared with:

  • Trusted partners necessary for service delivery (e.g., payment processors).

  • Authorities when required by law.

2.4. Cookies

Tropicat uses cookies to improve your website experience. You can manage cookie preferences in your browser settings.

2.5. Data Retention

We retain your data only as long as necessary for service delivery or to comply with legal obligations.

2.6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Restrict or object to certain data processing activities.

  • Lodge a complaint with a supervisory authority (e.g., under GDPR).

2.7. Data Security

We implement reasonable measures to protect your data. However, no system is completely secure, and you acknowledge the risks involved.

3. Contact Us

If you have questions about these terms or our Privacy Policy, please contact us:

  • Email: hello@tropicatbali.com

  • Phone: +62 853-3769-8187

  • Address: Tropicat by PT Dash and Comma, Istana Kuta Galeria, Blok BW2, Jl. Patih Jelantik Nomor 3A, Badung, Bali, 80361